Terms of service
OVERVIEW
Welcome to 1369, a brand operated by Vivantaari LLP (“we”, “us”, “our”).
1369 operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a curated shopping experience.
This store is powered by Shopify, which enables us to securely provide our Services to you.
These Terms of Service (“Terms”) govern your use of our Services. By visiting or purchasing from 1369, you agree to be bound by these Terms, as well as our Privacy Polic and Refund & Return Policy.
If you do not agree, please do not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you represent that you are at least the age of majority in your state or province of residence, or you have consent from a parent or guardian to allow minor dependents to use the Services.
You agree to provide accurate and current information, including your name, email address, billing and shipping information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products accurately. However, screen displays and lighting may alter how colors or finishes appear.
We do not warrant that any product or service description, image, or representation is error-free or will meet your expectations.
All products, descriptions, and prices are subject to change or discontinuation without notice.
SECTION 3 - ORDERS
When you place an order, you make an offer to purchase the selected product(s).
We reserve the right to accept, decline, or cancel any order at our discretion.
An order is confirmed only once payment is processed and you receive a confirmation email.
Cancellations or changes after order confirmation may not be possible.
All purchases are subject to our Return & Refund Policy
Products purchased are for personal use only and not for resale or export.
SECTION 4 - PRICES AND BILLING
Prices shown are in INR unless otherwise indicated. Prices, offers, and promotions may change without notice.
The final price at checkout includes applicable GST, shipping, and handling.
You agree to provide valid and accurate payment information and authorize us to charge your selected payment method for the total purchase amount.
We are not responsible for pricing errors or system glitches. In case of an error, we reserve the right to cancel or adjust the order after notifying you.
SECTION 5 - SHIPPING AND DELIVERY
Delivery timelines are estimates and may vary due to courier delays, customs clearance, or unforeseen events.
Ownership and risk of loss transfer to you once the product is handed over to the carrier.
For more details, refer to our Shipping Policy if applicable.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services — including designs, logos, trademarks, product imagery, and copy — is the property of 1369™ Vivantaari LLP or our licensors and protected under applicable intellectual property laws.
You may use our content for personal, non-commercial purposes only.
You may not copy, modify, reproduce, distribute, display, or exploit any content without written permission from Vivantaari LLP.
“1369™" and all related marks are trademarks of Vivantaari LLP. Unauthorized use of these marks is strictly prohibited.
SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY LINKS
We may provide access to tools, plugins, or third-party services integrated through Shopify. These are provided “as is” without warranties or guarantees.
Your use of such tools or services is at your own risk and subject to the third party’s terms.
Our site may also contain third-party links. We do not control or endorse third-party websites and are not responsible for their content or practices. Please review their policies before engaging in any transactions.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, which provides the online platform enabling us to sell products and services to you.
However, all sales and customer relationships are directly between you and 1369 (Vivantaari LLP). Shopify is not responsible for product quality, shipping, returns, or any loss arising from your purchases.
You expressly release Shopify from any claims related to your use of our Services.
SECTION 9 - PRIVACY POLICY
Your personal information is handled according to our Privacy Policy and Shopify’s Privacy Policy.
Because our store is hosted by Shopify, your information may be stored and processed in countries other than your own.
By using our Services, you consent to such transfer, processing, and storage.
SECTION 10 - FEEDBACK AND REVIEWS
If you share any ideas, reviews, feedback, or suggestions with us, you grant 1369 a perpetual, royalty-free license to use and display them for business and promotional purposes.
We reserve the right to remove any content that violates laws, rights, or these Terms.
SECTION 11 - ERRORS AND OMISSIONS
We reserve the right to correct any errors or inaccuracies at any time without notice, including after you have placed an order.
SECTION 12 - PROHIBITED USES
You may not use our Services:
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For unlawful purposes or to solicit others to engage in unlawful acts;
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To violate intellectual property rights;
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To harass, abuse, or defame others;
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To upload malware or spam;
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To circumvent security features or interfere with our website operation.
Violating these restrictions may result in immediate termination of access.
SECTION 13 - TERMINATION
We may terminate your access or account at any time for any reason without notice. You remain responsible for any dues or obligations incurred prior to termination.
Sections related to Intellectual Property, Limitation of Liability, Indemnification, and Governing Law shall survive termination.
SECTION 14 - DISCLAIMER OF WARRANTIES
Except as expressly stated, our Services and products are provided “as is” and “as available” without any warranties, express or implied.
We do not warrant uninterrupted access, accuracy, or error-free performance.
Some jurisdictions do not allow the exclusion of certain warranties, so these exclusions may not apply to you.
SECTION 15 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, 1369 (Vivantaari LLP) and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products, including loss of profits, data, or goodwill.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold harmless 1369, Vivantaari LLP, Shopify, and their affiliates from any claims, damages, or expenses arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 17 - SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.
SECTION 18 - WAIVER & ENTIRE AGREEMENT
Failure to enforce any right does not constitute a waiver.
These Terms, along with our policies, form the entire agreement between you and 1369 and supersede any prior versions or communications.
SECTION 19 - GOVERNING LAW & LOCAL COMPLIANCE (INDIA)
These Terms and any transactions shall be governed by the laws of India, and disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
1369 complies with the Information Technology Act, 2000, and the Consumer Protection (E-commerce) Rules, 2020.
SECTION 20 - CHANGES TO TERMS
You can review the most current version of these Terms at any time on this page.
We may modify or update these Terms periodically. Material changes will be notified as required by law. Continued use of our Services after any update constitutes your acceptance.
SECTION 21 - CONTACT INFORMATION
For questions or concerns regarding these Terms, please contact:
Vivantaari LLP
Trading as: 1369
📧 Email: inside1369@vivantaari.com
📍 Address: 408, 5th Cross, 1st A Main Road, Kasturi Nagar, Bengaluru 560043
📞 Phone: 6361556325
GSTIN Registration No.: 29ABAFV3835B1ZA