Privacy policy

1369 – Privacy Policy

Last Updated: October 28, 2025

Welcome to 1369, a trademarked brand by Vivantaari LLP (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit, shop, or interact with our website [houseof1369.in] (the “Site”) and related services (the “Services”).

We operate this online store through Shopify, our e-commerce partner, and rely on third-party print-on-demand and fulfillment partners to deliver your orders.

By using our Services, you agree to this Privacy Policy and consent to our handling of your personal information as described herein.

1. Information We Collect

We collect the following types of personal information when you interact with our Site or make a purchase:

A. Information you provide directly:

  • Name, billing and shipping addresses, phone number, and email address.

  • Payment details (processed securely via razorpay).

  • Account login details, preferences, and saved items.

  • Communications (such as customer support inquiries, feedback, or emails).

B. Information collected automatically:

  • Device and browser information (including IP address, operating system, and type).

  • Usage data such as pages viewed, time spent on the Site, and actions taken (e.g., adding items to cart).

  • Cookies and tracking technologies to enhance site experience and marketing relevance.

C. Information from third parties:

  • From Shopify (e.g., purchase analytics, browsing trends).

  • From fulfillment and logistics partners to process and deliver your orders.

  • From marketing partners for personalized advertising.

2. How We Use Your Information

We use your personal information to:

  • Process, fulfill, and deliver your orders.

  • Manage your account and purchase history.

  • Communicate with you regarding your order, support queries, or account.

  • Provide personalized shopping experiences and product recommendations.

  • Conduct marketing campaigns, advertisements, and promotional updates.

  • Prevent fraud, secure transactions, and maintain platform integrity.

  • Comply with applicable laws, taxation, and accounting requirements.

3. Information Sharing

We may share your information only as necessary to operate our business and fulfill your orders:

  • With Shopify, our e-commerce host and payment processor.

  • With our print and logistics partners for production and shipping.

  • With marketing and analytics partners for campaign optimization.

  • With legal or governmental authorities when required by law.

  • Within Vivantaari LLP for internal administration and business management.

We do not sell or rent your personal data.

4. Relationship with Shopify

Our store runs on Shopify, which processes certain information (like payments, order details, and device data) on our behalf. Shopify may also use aggregated information to enhance their services for merchants globally.

You can read more about how Shopify handles your personal information here:
👉 https://www.shopify.com/legal/privacy

5. Cookies and Analytics

We use cookies and tracking tools to:

  • Remember your preferences and shopping cart.

  • Improve performance and personalization.

  • Deliver targeted marketing through trusted partners.

You can manage or delete cookies via your browser settings at any time.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Provide and support our Services.

  • Comply with legal obligations.

  • Resolve disputes or enforce agreements.

7. Your Rights

Depending on your region, you may have the right to:

  • Access or receive a copy of your data.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with your local data protection authority.

You can exercise these rights by contacting us at inside1369@vivantaari.com.

To unsubscribe from marketing emails, use the “unsubscribe” link in any of our emails.

8. Data Security

We implement industry-standard measures (SSL encryption, password protection, secure gateways) to protect your personal information.
However, no online transmission or storage system is 100% secure. Please use caution when sharing sensitive information.

9. Children’s Privacy

1369 is a fashion and lifestyle brand open to individuals of all ages. We do not intentionally restrict access to minors, and our products are suitable for general audiences.

However, we do not knowingly collect personal information from children below the age of 13 without the consent of a parent or guardian, in line with applicable data protection laws.
If you are a parent or guardian and believe that your child has shared personal information with us without consent, please contact us at inside1369@vivantaari.com and we will promptly review and delete such information if necessary.

10. International Data Transfers

Because Shopify and our fulfillment partners may operate globally, your data may be transferred or processed outside of India, including in Canada, the United States, or other jurisdictions with differing data protection laws.

By using our Services, you consent to such international data transfers as needed to fulfill your orders.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law or our operations. The “Last Updated” date will always be revised accordingly.

We encourage you to review this page regularly for updates.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact us at:

1369 (Vivantaari LLP)
📍 Bengaluru, India
📧 inside1369@vivantaari.com
📞 +91 6361556325